Main Contract Terms
- 1Progress Reports: Periodic project progress reports are provided to keep the client informed.
- 2Written Contract: All projects must begin under a clearly defined written contract encompassing all conditions and agreements between the company and client.
- 3Confidentiality: The company commits to protecting all confidential client information and will not use it without written permission.
- 4Intellectual Property: Intellectual property rights of all designs remain with the company until full payment. After complete settlement, rights transfer to the client.
- 5Unauthorized Use: Any unauthorized use of designs or content provided by the company will be subject to legal action.
- 6Breach of Contract: If the client breaches any contract terms, the company has the right to suspend the project and claim all costs incurred.
- 7Dispute Resolution: All disputes must be resolved through negotiation. If no agreement is reached, the matter will be referred to arbitration or court.
- 8Legal Liability: The company bears no responsibility for direct or indirect losses arising from misuse of provided products or services.
- 9Contract Amendments: Any changes to contract terms must be made in writing with mutual consent.
- 10Termination: Either party may terminate the contract with one month's written notice, provided all costs incurred are settled.
- 11Governing Law: This contract is governed by the laws of the company's country of registration.
- 12Non-Compete: The client agrees not to directly hire company staff or collaborate with them without written consent.
- 13Third-Party Liability: The company bears no responsibility for losses arising from third-party services related to the project.
- 14Professional Liability Insurance: The company holds professional liability insurance covering potential damages arising from professional errors.
Client Obligations
- 1Notification Commitment: Both parties commit to notifying each other in writing of any changes in contact details or addresses.
- 2Information Delays: The client must provide all required information within the agreed timeframe. Delays may cause project delays and increased costs.
- 3Timely Feedback: Client feedback and approvals must be provided within the agreed timeframes.
- 4Inaccurate Information: The client is responsible for the accuracy of all information provided.
- 5Repeated Design Changes: Frequent unnecessary changes to the initial design may increase costs. Changes must be communicated in writing.
- 6Client Inaccessibility: If the client is unreachable at critical times, responsibility for resulting delays rests with the client.
- 7Late Payments: The client must make all payments on schedule. Non-payment may result in project suspension.
- 8Unauthorized Design Use: The client must not use delivered designs without full payment and required permissions.
- 9Contract Non-Compliance: The client must adhere to all contract terms. Violations may result in project suspension and financial penalties.
- 10No Backup: The client must maintain a backup of all delivered files and content.
- 11Non-Cooperation: The client must attend all scheduled meetings and cooperate as required.
- 12Vague Feedback: The client must provide clear and specific feedback.
- 13Copyrighted Content: The client must not submit copyrighted images without the required permissions. Any resulting legal issues are the client's responsibility.
- 14Ignoring Previews: The client must review all prototypes carefully and promptly report any issues.
Budget, Satisfaction & Market Adaptation
- 1Budget Constraints: The final result may be affected by budget limitations. Budget reductions may prevent full execution of certain design aspects.
- 2Contradictory Feedback: Providing conflicting or unclear feedback may result in issues and failure to achieve the desired outcome.
- 3Provided Content: The quality and suitability of content provided by the client can affect the final result.
- 4Initial Satisfaction Check: The client is obligated to provide feedback during early project stages. Any dissatisfaction must be raised at this stage.
- 5Decision Delays: Client delays in key project decisions may negatively impact the outcome.
- 6Insufficient Cooperation: Inadequate client cooperation in providing feedback may lead to an unsatisfactory result.
- 7Previews & Approvals: The client must carefully review all submitted previews and initial versions.
- 8Market Adaptability: Sudden market or industry changes may require project adjustments that can affect the final result.
- 9Receipt of project materials enabling full access to editable project data is only possible via online purchase or use of account credit.
Privacy Policy
1. Information Collected
- Identity: Name, surname, username, password
- Contact: Email address, phone number
- Payment: Credit card or other payment details required for purchases
- Address: Residential and delivery address
- Other: Data automatically collected by our systems including IP address, browser type and operating system
2. Use of Information
- To process and fulfil your orders
- To ensure the security and protection of your account
- To inform you of service or policy changes
- To improve your shopping experience and our services
- To provide relevant product recommendations
3. Sharing Information
- We do not transfer your personal information to third parties without your consent, unless required by law.
4. Data Protection
- We take the necessary steps to protect your personal information and prevent unauthorised use.
- Payment information is processed via secure methods and we do not store payment data.
5. Your Rights
- You have the right to request access, correction, or deletion of your personal data.
- You may unsubscribe from newsletters or contact us at any time.
6. Policy Changes
- We may update this privacy policy in line with changes to law or our services. Changes will be announced and will take effect accordingly.
By using our services, you agree to this privacy policy.